Do Bags Come With a Warranty?

The answer in brief

Warranty terms must be confirmed for the specific order. Do not infer a warranty period from a catalogue photograph or general product description. Ask what is covered, what information is needed to report a problem and how assessment works. Keep the quotation, approved sample details and order reference together.

Can I change size, colour or logo?

Send the page link and required changes. Dimensions, shades, handles, closures and branding can be reviewed for feasibility. Availability depends on fabric and construction. A mockup is a proposal, not confirmation that every variation is stocked. Request a sample when fit or finish matters. Include quantities by variation because a mixed order may have different requirements from one repeated design.

What are minimum quantities and lead times?

No single minimum or completion time applies across the catalogue. Quantity, material availability, artwork, samples and construction affect the quotation. Give the receipt deadline and destination early. Obtain a confirmed schedule before committing to events or promising dates internally. If artwork approval is delayed or requirements change, ask for revised timing rather than assuming the original discussion still applies.

For your UAE enquiry

Send the selected product link or SKU, quantity, intended use and delivery city to Orient Uniforms FZE. Our office is in Sharjah; quotations can be discussed for Dubai, Abu Dhabi, Sharjah, Ajman, Al Ain, Ras Al Khaimah, Fujairah, Umm Al Quwain and Khor Fakkan. Availability, samples and delivery arrangements are confirmed for the actual order.

• Exact product
• Custom changes
• Required evidence
• Confirmed timing